How do I verify my account?
We use Green ID to verify your details electronically. Simply login to My Account on the desktop site and verify your account.
If you have used a credit card to deposit, please make sure you send a copy of the card (with the middle 8 digits covered).
If you are unable to use Green ID, please send us a complete and send in the Customer Identification Form with certified copies of your photo ID, a secondary ID and a copy of any credit cards used for deposits to [email protected]
How do I redeem My Bonus Bet?
If you have a bonus offer to redeem, click Below for Instructions on how to Redeem
How can I withdraw?
Once you've verified your account, simply click 'My Account' then 'Banking' then 'Withdraw' - enter your BSB and account number and you're done!
How long does a withdrawal take?
We process withdrawals daily at midday on all business days!
How can I set a betting limit?
Just e-mail [email protected] and let us know the weekly deposit limit you'd like
How can I speak to someone?
Just call 1800 623 266 and one of our friendly staff will assist
Can I bet live?
Absolutely! Just call 1800 623 266 and one of our friendly staff will quote a price
What are the turnover requirements on bonus bets?
Winnings from welcome bonus bets need to be turned over 2x at odds of $1.50 or more. Promo bonus bets is 1x at $1.50 or more.
Where are we licensed?
Mad Bookie is licensed in the Northern Territory and we contribute to the sports and racing economy by paying all product fees and taxes.
Why are we called Mad Bookie?
Because we are completely mad... Join us to find out just how mad we are!